Contact Us
Have questions about our YouTube to MP3 converter? Need technical support? We're here to help! Reach out to our team and we'll get back to you as soon as possible.
Get in Touch
We value your feedback and are committed to providing the best free YouTube to MP3 converter experience. Whether you have technical questions, feature suggestions, or need help with our service, we're here to assist you.
Response Time
We typically respond to all inquiries within 24-48 hours. For urgent technical issues affecting our YouTube to MP3 converter service, we aim to respond even faster.
Send us a Message
Quick Answers
Before contacting us, you might find the answer to your question in our frequently asked questions:
Is YTMate really free?
Yes! Our YouTube to MP3 converter is completely free with no hidden costs, registration requirements, or usage limits.
Why isn't my video converting?
Make sure you're using a valid YouTube URL. Some videos may be restricted or unavailable in certain regions. Try refreshing the page and converting again.
What audio quality do you support?
Our YouTube MP3 converter supports multiple quality options: 128kbps, 192kbps, 256kbps, and 320kbps to suit your needs.
Is it safe to use YTMate?
Absolutely! We use HTTPS encryption, don't store your files, and don't require any personal information to use our service.
Contact Guidelines
To help us assist you more effectively, please follow these guidelines when contacting us:
Be Specific
Provide as much detail as possible about your issue, including the YouTube URL, browser you're using, and any error messages you see.
Language
Please write to us in English. This helps us respond more quickly and accurately to your inquiry.
Be Patient
We receive many emails daily. Please allow 24-48 hours for a response. Avoid sending duplicate messages as this may delay our response.
Be Respectful
Our team is dedicated to helping you. Respectful communication helps us provide better service to everyone.